Shipping and Return Policy

Refunds:

• Refunds can be requested before the card is processed.
• After placing an order, refunds can be requested on the same day.
• Refunds will be initiated to the original mode of payment. The customer will receive the refund amount through the same payment method used for the original purchase.
• After initiating a refund, it may take up to 5-7 business days for the credit to reflect in the customer's account. The exact timing may vary depending on the customer's bank or payment provider.

Exchanges:

• Exchanges are not available for all products.

Product Returns:

• Once the customer has received the card, refunds may be applicable in certain scenarios.
• The customer must return the card to Scube before the refund can be processed.
• The customer is not required to pay for shipping when returning a product.
• The product will be exchanged if the card is intact and has not been damaged by the customer, provided that the return is made within the specified timeframe.
• It is not mandatory for the product to be returned in its original packaging.
• Receipts for purchased products will be shared through email; hence, products can be refunded without a physical receipt.
• In the event that the package is marked as lost by the delivery service, a new product will be replaced by Scube at no additional cost to the customer.

Product Warranty:

• The NFC chip in the Scube Business Card is covered under a 2-year warranty.
• If the NFC chip functionality is not working, we offer free replacement cards to the customer within 2 years.

Discounted Products:

• Products purchased with discounts can be refunded if the NFC functionality is not working.

Please note that this policy is subject to change.